OVERVIEW

Welcome to this website (this “Site”), which is owned and operated by Marshall Tech Services, a CA individual (“Marshall Tech Services”).  These Terms of Use (these “Terms of Use”) set forth the terms and conditions of your use of this Site and the products and services (individually and collectively, the “Services”) found at this Site.

Whether you are simply browsing this Site or are a Marshall Tech Services customer, your use of this Site signifies that you have read, understand, acknowledge and agree to be bound by these Terms of Use, along with the following policies and agreements, which are incorporated herein by reference:

The terms “we”, “us” or “our” shall refer to Marshall Tech Services.  The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts these Terms of Use by using this Site or the Services found at this Site.  Nothing in these Terms of Use shall be deemed to confer any third-party rights or benefits.

Marshall Tech Services, in its sole and absolute discretion, may change or modify these Terms of Use, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site.  You acknowledge and agree that (i) Marshall Tech Services may notify you of such changes or modifications by posting them to this Site and (ii) your use of this Site or the Services found at this Site after such changes or modifications have been made (as indicated by the “Last Revised” date at the top of this page) shall constitute your acceptance of these Terms of Use as last revised.  If you do not agree to be bound by these Terms of Use as last revised, do not use (or continue to use) this Site or the Services found at this Site.

Full Terms of Use

Marshall Tech Services Respects your privacy.

Other than as described in this Policy, we will not give any information about you to others without your express permission.

Information Collection and Use

Our Site uses forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.

We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

Full Privacy Policy
Marshall Tech Services
Anti-Spam Policy
Marshall Tech Services does not tolerate the transmission of spam. We monitor all traffic to and from our web servers for indications of spamming and maintain a spam abuse compliant center to register allegations of spam abuse. Customers suspected to be using Marshall Tech Services products and services for the purpose of sending spam are fully investigated. Once Marshall Tech Services determines there is a problem with spam, Marshall Tech Services will take the appropriate action to resolve the situation. Our spam abuse compliant center can be reached by email at contact@marshalltech.co.

How We Define Spam

We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications from the sender. This can include, but is not limited to, the following:

  1. Email Messages
  2. Newsgroup postings
  3. Windows system messages
  4. Pop-up messages (aka “adware” or “spyware” messages)
  5. Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
  6. Online chat room advertisements
  7. Guestbook or Website Forum postings
  8. Facsimile Solicitations

What We Allow and Don’t Allow

We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, which include the Can-Spam Act of 2003 and the Telephone Consumer Protection Act, but you must also abide by Marshall Tech Services’s no spam policies. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have already “opted-in” to receive messages from the sender specifically. They must include a legitimate return address and reply-to address, the sender’s physical address, and an opt-out method in the footer of the email or fax. Upon request by Marshall Tech Services, conclusive proof of opt-in may be required for an email address or fax number.

What We Do

If Marshall Tech Services determines the services in question are being used in association with spam, Marshall Tech Services will re-direct, suspend, or cancel any web site hosting, domain registration, email boxes or other applicable services for a period of no less than two (2) days. The registrant or customer will be required to respond by email to Marshall Tech Services stating that they will cease to send spam and/or have spam sent on their behalf. Marshall Tech Services will require a non-refundable reactivation fee to be paid before the site, email boxes and/or services are reactivated. In the event Marshall Tech Services determines the abuse has not stopped after services have been restored the first time, Marshall Tech Services may terminate the hosting and email boxes associated with domain name in question. To Report Spam Abuse: We encourage all customers and recipients of email generated from our products and services to report suspected spam. Suspected abuse can be reported by email or through our Spam Abuse Compliant Center on the Web.

Web: marshalltech.co/contact

Email: contact@marshalltech.co

Marshall Tech Services is committed to making the Internet a safer place

In furtherance of this commitment, we have joined forces with the Anti-Phishing Working Group (APWG). APWG is an industry association dedicated to the elimination of the identity theft and fraud associated with phishing and email spoofing. APWG currently has more than six hundred (600) members consisting of law enforcement, financial institutions and technology vendors. APWG focuses on education of the consumer and development of industry and legal solutions to the growing problem of phishing and email spoofing. We are proud to join this group and hope that together, we can end the threat that phishing and email spoofing poses.

Revised: 2/16/2010
Copyright © 2004-2010 All Rights Reserved.
Marshall Tech Services
Civil Subpoena Policy
Marshall Tech Services Civil Subpoena Policy

Marshall Tech Services’ Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Marshall Tech Services or one of its affiliates. Marshall Tech Services is a reseller for Wild West Domains, LLC (“Wild West”). The products and services offered by Marshall Tech Services may not all originate from Wild West. Wild West is unable to provide information regarding customer use of non-Wild West products and services.

If you seek the identity or account information of a Marshall Tech Services customer in connection with a civil legal matter, you must fax, mail, or serve Wild West with a valid subpoena.

Submission of Subpoenas

Wild West is headquartered in Scottsdale, Arizona and all civil subpoenas should be served at that location or mailed to:

Compliance Department
P.O. Box 852
Agoura Hills
CA, 91377

Alternatively, the civil subpoena can be faxed to:

(213) 270-9340
Attn: Compliance Department

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, Wild West will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Wild West will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Wild West reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Wild West.

Fees for Subpoena Compliance

Wild West will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Wild West invoice. Checks should be made out to Wild West.

Wild West’s subpoena compliance costs are as follows:

  • Research – $75.00/hour
  • Federal Express – Cost as Billed
  • Copies – $.25/page

Policies Regarding E-mail

Wild West will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Wild West’s e-mail servers do not retain deleted or sent e-mail.

Wild West reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Wild West e-mail address is related to the pending litigation and the underlying subpoena.

Revised: 12/22/2011
Copyright © 2005-2011 All Rights Reserved.
Marshall Tech Services
Criminal Subpoena Policy
Marshall Tech Services Criminal Subpoena Policy

Marshall Tech Services’ Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Marshall Tech Services or one of its affiliates. Marshall Tech Services is a reseller for Wild West Domains, LLC (“Wild West”). The products and services offered by Marshall Tech Services may not all originate from Wild West. Wild West is unable to provide information regarding customer use of non-Wild West products and services.

If you seek the identity or account information of a Marshall Tech Services customer in connection with a criminal matter, and are a member of the law enforcement community, you must fax, mail, or serve Wild West with a valid subpoena.

Submission of Subpoenas

Wild West is headquartered in Scottsdale, Arizona and all criminal subpoenas should be served at that location or mailed to:

Compliance Department
P.O. Box 852
Agoura Hills
CA, 91377

Alternatively, the civil subpoena can be faxed to:

(213) 270-9340
Attn: Compliance Department

Policies Regarding Email

Wild West will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Wild West’s e-mail servers do not retain deleted or sent e-mail.

Wild West reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Wild West e-mail address is related to the pending investigation and the underlying subpoena.

 OVERVIEW

This Domain Name Registration Agreement (this “Agreement“) is entered into by and between Marshall Tech, a CA individual (“Marshall Tech“) and you, and is made effective as of the date of electronic acceptance.  This Agreement sets forth the terms and conditions of your use of Marshall Tech’s Domain Name Registration services (the “Domain Name Registration Services” or the “Services“).

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, which incorporates by reference each of (i) Marshall Tech’s Universal Terms of Service Agreement (“UTOS“), (ii) all guidelines, policies, practices, procedures, registration requirements or operational standards of the top-level domain (“TLD“) in which you register any domain (“Registry Policies”), and (Iii) any plan limits, product disclaimers or other restrictions presented to you on the Domain Name Registration Services landing page of the Marshall Tech website (this “Site”).

The terms “we”, “us” or “our” shall refer to Marshall Tech.  The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement.  Unless otherwise specified, nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

You acknowledge and agree that (i) Marshall Tech, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site, and (ii) your use of this Site or the Services found at this Site after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised.  If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services found at this Site.  In addition, Marshall Tech may occasionally notify you of changes or modifications to this Agreement by email.  It is therefore very important that you keep your shopper account (“Shopper Account”) information, including your email address, current.  Marshall Tech assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address.

Marshall Tech is not an Internet Corporation for Assigned Names and Numbers (“ICANN“) accredited registrar; it is an authorized reseller of domain name registration services.  Accordingly, you acknowledge and agree that Marshall Tech may modify this Agreement in order to comply with any terms and conditions set forth by (i) the sponsoring registrar, (ii) ICANN, and/or (iii) the registry applicable to the TLD or country code top level domain (“ccTLD“) in question.  As used herein, the terms “registry”, “Registry”, “registry operator” or “Registry Operator” shall refer to the registry applicable to the TLD or ccTLD in question.

Full Agreement

OVERVIEW

Once the transfer is complete, you will be able to RENEW, MODIFY DNS, and perform other functions by logging into your client area. Complete all required information requested through the online transfer application, i.e. contact information, nameserver information, etc. Proceed through to the shopping cart and pay for your transfer(s). Update your Administrative Contact’s email address at your current registrar. We will be contacting the Administrative Contact’s email address for transfer approval. The transfer will only be initiated upon approval from your Administrative Contact. Once initiated, a transfer will be accepted or denied by the losing registrar within five (5) days.

Full Agreement
MARSHALL TECH
UNIFORM DOMAIN NAME DISPUTE RESOLUTION POLICY
Last Revised: February 16, 2012

(As Approved by ICANN on October 24, 1999)

1. PURPOSE

This Uniform Domain Name Dispute Resolution Policy (the “Policy”) has been adopted by the Internet Corporation for Assigned Names and Numbers (“ICANN”), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules of Procedure”), which are available at dispute policy, and the selected administrative-dispute-resolution service provider’s supplemental rules.

2. YOUR REPRESENTATIONS

By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else’s rights.

3. CANCELLATIONS, TRANSFERS, AND CHANGES

We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:

  1. subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action;
  2. our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action; and/or
  3. our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)

We may also cancel, transfer or otherwise make changes to a domain name registration in accordance with the terms of your Registration Agreement or other legal requirements.

4. MANDATORY ADMINISTRATIVE PROCEEDING

This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed here (each, a “Provider”).

    1. Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a “complainant”) asserts to the applicable Provider, in compliance with the Rules of Procedure, that
      • your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and
      • you have no rights or legitimate interests in respect of the domain name; and
      • your domain name has been registered and is being used in bad faith.

In the administrative proceeding, the complainant must prove that each of these three elements are present.

    1. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:
      • circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or
      • you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or
      • you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or
      • by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your web site or other on-line location, by creating a likelihood of confusion with the complainant’s mark as to the source, sponsorship, affiliation, or endorsement of your web site or location or of a product or service on your web site or location.
    2. How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii):
      • before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or
      • you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or
      • you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.
    3. Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f).
    4. Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the “Administrative Panel”).
    5. Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN.
    6. Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant.
    7. Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel.
    8. Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant.
    9. Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision.
    10. Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel’s decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel’s decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name.

5. ALL OTHER DISPUTES AND LITIGATION

All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.

6. OUR INVOLVEMENT IN DISPUTES

We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.

7. MAINTAINING THE STATUS QUO

We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.

8. TRANSFERS DURING A DISPUTE

Transfers of a Domain Name to a New Holder

You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.

Changing Registrars

You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.

9. POLICY MODIFICATIONS

We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at this location at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.

Expired Registration Recovery Policy (ERRP) Compliance Statement

On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to Registrants and prospective customers about expiration notices, fees, and redemption procedures.

All required information and disclosures currently exist in various locations throughout our website. However, as an aid to Registrants, this article contains links to all required elements in the new policy.

What happens after domain names expire?

Once a domain name expires, it goes through many stages before being released to the open market. We send five renewal emails to the domain name’s administrative contact prior to the expiration date. Below is a timeline based on .com domain names.

These timelines do not apply to ccTLD and gTLD domain names.

Days after expiration Action
Day 1 We make the first of three billing attempts to renew the domain name. If the billing fails, the domain name expires and the domain is parked. The domain name can be renewed by the registrant at no extra cost.
Day 5 We make the second billing attempt. The domain name can still be renewed by the registrant at no extra cost.
Day 12 We make the third and final attempt to renew the domain name. The domain name can still be renewable by the registrant at no extra cost.
Day 19 The domain name can be renewed by the registrant for the cost of a one-year renewal plus an $80 redemption fee.
Day 26 We add the domain name to an expired domain name auction.
Day 36 The expired domain name auction ends. If there are no backorders and no bidders in the expired domain name auction, we list the domain name in a closeout auction.
Day 41 The closeout auction ends.
Day 43 We assign the domain name to the winner of the expired domain name auction, backorder, or closeout. If there are no bidders, we return the domain name to the registry.

A registrant may renew an expired domain name at no extra cost up until day 12. Starting on day 13, an $80 redemption fee will apply. As long as the domain was not won at expired auction or placed in backorder or closeout, the original registrant can attempt to redeem the domain up until day 60 (with the additional $80 redemption fee).

What is your process for handling expired domain names?

The process we, the registrar, follow for expired domain names depends on your domain name extensions and their renewal settings. Prior to expiration, we send multiple emails to remind you to renew your domain names.

If you set your domain names to automatically renew, we attempt to renew the registrations for you the day after expiration. If we are unable to bill you, we park your expired domain names after 5 days and notify you via email again.

If you set your domain names to manually renew and you let your domain names expire, we notify you via email again the day after expiration. We park your expired domain names after 5 days.

For expired .com, .net, .org, .info, .biz, .us, .ws, .name, .cc, .mobi, .me, or .tv domain name registrations, we hold your domain name for approximately 42 days before canceling it. Domain name renewal during this period is subject to applicable renewal and redemption fees.

Automatic Renewal

If you set the domain name to automatic renewal, when your domain name registration expires, we take the following steps before canceling it:

  • On the day after your domain name registration’s expiration date, we attempt to bill you for the domain name renewal. If we cannot renew the domain name (for example, your card on file expired), we notify you of the domain name registration’s expiration and park your domain name. You can manually renew your domain name.
  • On the 5th and 12th days after expiration, we email you additional notifications. You can manually renew your domain name.
  • On the 19th day after expiration, your domain name remains on hold but becomes subject to a redemption fee. You can call customer support to renew your domain name, subject to any applicable renewal and redemption fees.
  • On the 25th day after expiration, we put your domain name up for auction with a domain name industry auction service. You can manually renew your domain name, subject to any applicable renewal and redemption fees.
  • On the 42nd day after expiration, we cancel your domain name. We delete all services associated with the domain name.

The registry might hold the domain name before releasing it for general registration.

Manual Renewal

If you did not set your domain names to automatically renew, when your domain name registration expires, we proceed with the following steps before canceling it:

  • On the day after your domain name registration’s expiration date, we notify you of the domain name registration’s expiration and park your domain name. You can manually renew your domain name.
  • On the 5th and 12th days after expiration, we email you additional notifications. You can manually renew your domain name.
  • On the 19th day after expiration, your domain name remains on hold but becomes subject to a redemption fee. You can manually renew your domain name, subject to any applicable renewal and redemption fees.
  • On the 25th day after expiration, we put your domain name up for auction with a domain name industry auction service. You can manually renew your domain name, subject to any applicable renewal and redemption fees.
  • On the 42nd day after expiration, we cancel your domain name. We delete all services associated with the domain name.

The registry might hold the domain name before releasing it for general registration.